Support Engineer | Job listings, Belgrade
BULEVAR - Resources HR D.O.O. is registered and operates in support of other companies in the sector of providing and outsourcing human resource
SUPPORT ENGINEER
Responsibilities:
As a Support Engineer you would actively provide technical support also day to day dealing with customers and supporting their needs;
Survey network requirements of remote customer offices, campus buildings, and Data Centers. Define equipment, cables, adapters and configurations needed to upgrade buildings and sites to established standard;
Analyze current network configurations and determine implementation requirements;
Configure routing protocols;
Prepare network equipment for deployment by loading appropriate software and configuration setting according to pre-engineered design templates;
Upgrade configuration of existing network equipment to support new features and functions;
Manage field installation contractors while they are on-site and provide all technical details to complete installations;
Continually review the customer's network and practices looking for opportunities to enhance network functionality, performance and reliability;
Assist in the evaluation of potential network products or technical solutions;
Test LAN/WAN equipment software (i.e.: IOS, NXOS);
Contribute to the development of network documentation, including diagrams, standards, specifications and operating procedures;
Monitor for opportunities to enhance the customer network/system performance or reliability;
Monitor for opportunities to improve the customer service delivery practices;
Perform on-going management of network installation and upgrade projects and maintain deployment schedules;
Provide third-level support and troubleshooting of network problems. Periodically provide after-hours and weekend support;
Maintain and extend expertise in applicable areas of network and computer hardware and software technology;
Requirements:
Bachelor's degree and 10 years of relative experience, Master's degree 7 years of relative experience, or 13 years of relative experience in an IT field in lieu of a degree;
Minimum 5 years as supporting customers with technical issues;
Active Networking Certification CCNP is mandatory. Please do not apply if you don’t have CCNP certification;
TOEFL IBT 100+ points;
Ability to work in shifts.
Resumes can be sent to the email address: poslovi@hrbulevar.rs
(indicating what job you are applying for)
Candidates can apply for HR Bulevar on the phone numbers:
Phone: +381 11 / 630-6580
Phone: +381 11 / 630-3844
Mob. Phone: +381 60 / 3006-508
Mob. Phone: +381 60 / 3066-080
More about job offers at www.ustupanje-radnika.com